Need help? Our support team is on hand to assist with account-related questions, registration and login issues, withdrawals, payment methods, bonus balance and free spins, technical concerns or general feedback about featured games and live casino play. Reach out for help with verification, deposits or bets and we will guide you through the steps. We can also help with recent wins and withdrawals.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email, verification help) |
| General enquiries | [email protected] (billing, payments queries) |
| Affiliate enquiries | [email protected] (partnerships and tracking) |
| Phone | +44 20 7610 4523 (UK office phone for urgent issues) |
| Working hours | Mon-Sun, 08:00-00:00 (support coverage may vary) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or when you need to send explanations or documents. Please email [email protected] and include a clear subject line, your account ID and up-to-date contact details. Providing concise information helps us process your request faster and avoids delays when verification or documentation is required.
Contact Form
Response Time
Our support team aims to answer most inquiries within one business day. If your question involves a payment, account check or technical issue, it may take longer to review, depending on its nature. Send us the relevant details when you get in touch so we can look into your request without unnecessary back-and-forth.
Feedback
Have feedback, a suggestion, or an idea for improving the website? We’d be glad to hear from you. Your comments are reviewed carefully and help us identify what’s working well and where the site could be clearer or easier to use. We use your feedback to improve our service and create a smoother experience for everyone.